Gallant Play Private Limited (“Gallant Play”, “we”, “us” and “our”) respects your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:
This policy applies only to the information Gallant Play collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
Gallant Play collects various types of information from and about the users of our Services, including:
The information we collect on or through our Services may include:
You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend’s contact information to process your request.
We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.
When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device’s GPS location (including the latitude, longitude or altitude of your mobile device) and the time the location information is recorded to customize the Services with location-based information and features (for example, to inform you about centres in your area or applicable promotions). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We will only process this data for a period that is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
We may also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you.
We use the information we collect from and about you for a variety of purposes, including to:
We may also use your information to contact you about our own and other third-party offerings that may be of interest to you.
Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about our products that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyse use of our Services, and process and collect payments. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. We may share information about you with these vendors only to enable them to perform their services.
Social Networks. If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Gallant Play, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Consent. We may share your information in any other circumstances where we have your consent.
When you make a booking to access a sports facility through our Services, your information may be provided to the respective Facilities for which a booking has been made. This will be to verify details and ensure that a user is able to access the facility basis the booking made. The information may include but shall not be limited to your name, mobile number, photo (as per your profile) and any preferences or additional services that you may have opted for.
To use certain of our Services, such as to make bookings at centres, we may require credit or debit card account information. By submitting your credit or debit card account information through our Services, you expressly consent to the sharing of your information with Gallant Play, third-party payment processors, and other third-party service providers (including but not limited to vendors who provide fraud detection services to us and other third parties).
To help us better understand your use of the Services, we may use third-party web analytics on our Services, such as Google Analytics. These service providers use the sort of technology described in the “Automatically-Collected Information” Section above. The information collected by this technology will be disclosed to or collected directly by these service providers, who use the information to evaluate our users’ use of the Services. We also use Google Analytics as described in the following section. To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser add-on.
When you sign up for an account, you are opting in to receive emails from Gallant Play. You can log in to manage your email preferences and follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative policy, service policy, or legal policy or account or membership information or transactional messages or any communications w.r.t the bookings made, from Gallant Play.
If you would like to review, change or delete personal information we have collected from you, or permanently delete your account, please write to us at firstname.lastname@example.org.
We will take reasonable steps to accurately record the personal information that you provide to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable legal requirement.
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third-party service providers with respect to payment gateway and payment processing are all validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your username, password, or other security information for your Gallant Play account with anyone. If we receive instructions using your username and password, we will consider that you have authorized the instructions.
The Services are not intended for users under the age of 18, unless permitted under applicable local laws (Permissible Age), unless booked by or accessed with an accompanying parent or adult. We do not knowingly collect any personal information from users or market to or solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information as soon as possible. If you believe we might have any information from or about a user under the Permissible Age, please contact us at email@example.com.